Download Files

If you've been granted permission by the site administrator, you will have the ability to download files that you find in the Portal. If you cannot see the download links, contact your site administrator by replying to the email you received or using the Contact link, found in the top Portal navigation bar.

Viewing and downloading a file

To view a file, click on its thumbnail. From the single file view, you'll be able to see more information about the file, like filename, copyright, file size, caption, and keyword.

Above: the single image file view

To download an individual file, click the Download icon on the bottom right of the Gallery thumbnail view or the single file view.

Then, select the size of the file you'd like to download. Please note: your ability to download certain size files might be limited for your login (or the password you were given).

 

Batch downloads

You can simultaneously download multiple files from the thumbnail view.

Click Download in the lower right corner. 

Select the files you'd like to download, or click Select All at the bottom left.

Select your desired size and click Continue in the lower right corner.

Click the link on the following page to initiate your download of a ZIP file of those files. Please note very large selections will be broken apart into several ZIP files. The download time will vary based on the number of files, the size of the files, and your Internet connection.

Troubleshooting downloads

Make sure you are logged in (if you are an invited user) prior to clicking the download icon. Otherwise, you will be met with a prompt asking you for a password/to login.

If you don't have a password or login to use to download the files with, use the Contact option in the top navigation bar of the portal site.