Uninstalling the Creative Cloud Connector

The PhotoShelter CC Connector has two parts: an extension to provide the panel, and the plug-in to provide the underlying linking features.

In this article, we’ll cover how to uninstall the CC Connector for Adobe Creative Cloud.

** (PhotoShelter for Brands was known as “Libris by PhotoShelter” until June 2020 - Branding on plugins will update soon.) ** 

Why would I need to uninstall?

Mac (OSX)

You might need to uninstall if you tried to install the CC Connector into an unsupported version of the Adobe Creative Cloud. The CC Connector is only supported on the most recent version of Adobe Creative Cloud.

It is not required to follow these uninstall procedures when installing an updated version of the CC Connector. The Mac installer will replace the previous installation for you. 

Windows 

You might need to uninstall if you tried to install the CC Connector into an unsupported version of the Adobe Creative Cloud. The CC Connector is only supported on the most recent version of Adobe Creative Cloud.

 

If there is a new version of the CC Connector that you'd like to upgrade to, you'll need to uninstall your current Connector version first. The Windows installer does not automatically remove previous versions of the Connector.

 

How to uninstall the Connector

Mac (OSX)

1. Close all Adobe applications
2. Open a Finder window
3. Choose Go to Folder from the Go menu at the top of your screen
   
   
   
   
4. Enter /Library/Application Support/Adobe/CEP/extensions/
   
   
   
5. Click Go
6. Delete the LibrisCCConnector folder
   
   
   
   
7. Choose Go to Folder from the Go menu at the top of your screen
8. Enter /Applications/Adobe InDesign CC 2019/Plug-Ins/
9. Click Go
10. Delete the SiliconConnectorLibris folder 

Windows

You can use the Windows Control Panel to uninstall the CC Connector like you would any other application.

If you need to uninstall manually, delete the following folders:
C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\LibrisCCConnector
​C:\Program Files\Adobe\Adobe InDesign CC 2019\Plug-Ins\SiliconConnectorLibris